Support / frequently asked questions
Straight answers for your next move.
Find information about equipment, packages, UK quotations and support. Ask our team if you need details for a particular product or business model.
What package sizes are available?+
The manufacturer lists four package sizes: 11, 17, 27 and 52 taggers. Contact the UK team about a custom fleet size. All UK prices are individually quoted.
How much do the packages cost?+
We do not display public pricing on the UK website. Request a quotation and the sales team will provide UK pricing. Shipping, VAT, import duties and other applicable charges will be clarified in the quotation.
What is included in a package?+
The manufacturer’s published package information lists Razorback taggers, scopes and chargers, selected game props and a Zeroing Kit. The exact configuration, current availability, ECAPS and optional items should be confirmed in your quote.
Is there a monthly subscription fee?+
There are no monthly subscription fees for standard equipment operation.
What warranty is available?+
Eligible new taggers include a 5-year manufacturer warranty on covered components, subject to the official warranty terms. Other products and components may have different warranty periods. See the warranty page.
Can the equipment be used indoors and outdoors?+
The Razorback is described as suitable for indoor and outdoor play. Outdoor operation is for dry weather only; equipment is not waterproof.
Can you help me start a laser tag business?+
Our UK representative can discuss your business model, equipment options and package requirements. Business outcomes vary and are not guaranteed.
Are used or refurbished products available?+
Used or refurbished equipment may be available from time to time. Ask us to confirm current listings, condition, parts support and applicable warranty. Discontinued legacy items are not advertised as supported.
How do I request a product quote?+
Use a product enquiry or equipment quote form. Product enquiry links pre-fill the product name, and all submissions are labelled as UK website enquiries.
Where is the UK office?+
Our UK office / representative location is Ironsight Activities, Longstock Road, Goodworth Clatford, Hampshire, SP11 7LF, United Kingdom. This is not a manufacturing facility.
What about shipping and import charges?+
Shipping, VAT, import duties and other applicable charges will be clarified individually in your quotation. Delivery times and stock availability are confirmed by the sales team and are not promised here.
Where do enquiries go?+
All UK website enquiries are sent to info@juggernautlasertagequipment.com.