Prominent coverage
5-year limited warranty
Eligible new tagger components, subject to official warranty terms.
Support / warranty information
Warranty coverage. Clear from day one.
Eligible products are covered against specified manufacturing defects during the applicable component warranty period. The periods below are taken from the manufacturer’s published warranty information and are subject to the official warranty terms and the terms applicable to your sale.
Shell protection
10 years
Limited warranty on the Razorback outer shell.
Dry-weather use
Not waterproof
Outdoor operation is for dry weather only.
Coverage at a glance
Each component has its own term.
- Razorback outer shell
- 10-year limited warranty
- Eligible Razorback internal tagger components
- 5-year limited warranty
- Titan rechargeable battery
- 1-year manufacturer warranty
- Separately purchased head sensor
- 1-year limited warranty
- Game boxes and electronic game props
- 1-year limited warranty
- Reflex sight and charger
- 30-day limited warranty
This summary is not a replacement for the official warranty terms and does not determine whether a specific claim is covered. Coverage varies by product, component, purchase agreement and applicable law. Used equipment, accessories and props may have separate or limited coverage; confirm the terms for your quotation.
Important operating notice
Outdoor use is for dry weather only.
Equipment is not waterproof. Do not operate in rain, snow or other wet weather. If conditions turn wet during gameplay, stop using the equipment and move it to a dry, protected location. Wet equipment should not be powered on or charged until inspected and determined safe. Refer to the official warranty terms for the scope of coverage and exclusions.
Warranty exclusions
The manufacturer’s published exclusions include, among other things:
- •Abuse, misuse or intentional damage
- •Accidental damage or physical impact
- •Damage caused by unauthorised modifications or improper repairs
- •Improper charging or electrical damage
- •Moisture damage from wet-weather use (equipment is not waterproof)
- •Improper storage, neglect or normal cosmetic wear
- •Transportation damage, incompatible third-party components
- •Theft, vandalism, natural disasters and components outside their stated term
Getting support
Contact our UK sales representative first with your equipment model, issue description and purchase details. The support team can explain the applicable troubleshooting, authorisation and shipping process. Do not send equipment before receiving instructions. Shipping responsibilities, customs duties and any import charges will be discussed for the particular case.
Contact UK support ↗No subscription fees
Standard equipment operation has no recurring monthly subscription fee. Product warranty terms and any separately requested services remain subject to their individual terms.
For UK purchases, the quotation will clarify shipping, VAT, import duties and other applicable charges. Applicable statutory rights are not excluded by this summary.
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