Describe the issue
Include the equipment model, symptoms and when the problem occurs.
Repairs / service guidance
Repair it right. Keep it earning.
Start by describing the issue to our UK sales team. They can help connect your enquiry with the US support operation and confirm the appropriate next step.
Please contact us before shipping equipment.
We have not confirmed a UK repair facility, local repair service or UK repair shipping arrangement. Do not send equipment to the UK representative address or any other address unless the support team has confirmed authorisation and instructions.
Request repair guidance ↗Share useful details
Add purchase information, equipment identification and photos or video if available.
Wait for instructions
The support team will advise on troubleshooting, authorisation and any confirmed shipping arrangements.